Privacy Policy

1. Information We Collect

NoGowiBoqe collects information to provide better services to our customers in the food container manufacturing industry. We collect information in the following ways:

• Personal Information: Name, email address, phone number, company details, and business address when you contact us or request quotes.
• Business Information: Product specifications, order quantities, delivery requirements, and payment information for manufacturing orders.
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for legitimate business purposes:

• Processing and fulfilling your container manufacturing orders
• Providing customer support and technical assistance
• Sending quotes, invoices, and order confirmations
• Improving our products and services based on feedback
• Communicating updates about new products and industry developments
• Complying with legal and regulatory requirements in Malaysia

3. Information Sharing

NoGowiBoqe does not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• Service Providers: Trusted partners who assist with logistics, payment processing, or technical services
• Legal Requirements: When required by Malaysian law, court orders, or regulatory authorities
• Business Protection: To protect our rights, property, or safety, or that of our customers

4. Data Security

We implement appropriate security measures to protect your information:

• Secure servers with SSL encryption for data transmission
• Access controls limiting who can view your information
• Regular security audits and updates to our systems
• Employee training on data protection and confidentiality

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Customer records: 7 years for business and tax purposes
• Website analytics: 26 months
• Marketing communications: Until you unsubscribe

6. Your Rights

Under Malaysian data protection laws, you have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications
• File complaints with relevant authorities

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website performance. You can control cookie settings through your browser preferences. For detailed information, please review our Cookie Policy.

8. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

• Email: [email protected]
• Phone: +60 5 1419 97140
• Address: Level 15, Menara TM, Jalan Pantai Baharu, 50672 Kuala Lumpur, Malaysia

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify customers of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.